Frequently Asked Questions
Find answers to some the frequently asked questions our clients ask.
A VPS stands for "Virtual Private Server", it is a private server, that it will be exclusively yours. Having a VPS service gives you a set amount of resources that you don’t need to share with anyone. It’s kind of like having your very own dedicated or private server, but virtual.
"Virtual" means that it is in a partition on a physical server, that is dedicated to you. This virtual server gives you the chance to gain root access, install your preferred OS and work on your project with unparalleled freedom.
We take care of the back-end business, manage the physical servers, guarantee speed, uptime, and stability, while you can focus entirely on your project.
What projects does a Virtual Server suit best?
Virtual server is aimed towards more tech-savvy users. If you need a small website, you’re probably better off with a web hosting service.
But if you require a lot of computing power and maximum control, a Virtual Server is only second to a dedicated server. Intensive websites, web apps, online game servers, databases and other kinds of complex projects are perfect for a Virtual service. Virtual Servers provides more control than any other service, as you can install your preferred OS and take advantage of root access.
Does a Virtual Server require a lot of technical knowledge?
Virtual Server services are semi-managed, which means that with some issues you’ll have to consult the knowledge base and tutorials, rather than receive help from our customer support.
We grants unmatched control of your experience. To use all the power provided effectively, you will have to have technical knowledge.
Will I get any kind of assistance while using a VPS?
Virtual Servers are semi-managed. Our customer support team will do their best to help with every single query that might arise and all questions relating to the back-end or control panel will be answered, but project related, front-end questions will not be covered.
How to secure a Virtual Server?
When you read about Virtual Servers, some questions naturally arise. If there are multiple users on the same dedicated server, running virtual private servers, will they be able to access my data? That’s a valid question, but in this case, we can happily inform you that you’re safe. All Virtual Servers are safely partitioned by specific software, which guarantees top-notch protection.
In addition all our services have advanced DDoS protection and other custom built tools that both monitor and protect our entire infrastructure.
Can I install custom software on my Virtual server?
Yes, you can! That’s the beauty of a Virtual Server. It gives unparalleled control over your project! On xervers you can pick between several operating systems to suit your needs.
Can I easily upgrade VPS to a higher plan?
Of course! We have prepared 6 different plans that can fit any project. With every growth period, you can nearly seamlessly pick a more powerful plan and upgrade with no downtime at all. However it's not possible to upgrade a single resource (Like RAM or Disk space).
What are the Virtual Server Benefits?
Users are guaranteed the resources on their Virtual Server. This means that your server will always have a set amount of RAM, CPU, and Disk Space you've chosen regardless of what other users on the server are doing. This allows for greater stability and performance of your applications. You also do not share the Operating System with any other users, providing better security for your files.
What virtualization technology powers xervers's Virtual Servers?
All of our virtual servers are powered by VMware virtualization.
Is there a traffic limit?
All virtual servers have a 100Mbit/s limit bandwidth. However, we don't limit the traffic. You can download and upload has much has you want.
Yes, our Virtual Servers have a noVNC HMTL5 Viewer and VNC access, informations can be found on our client area. You can also access your server with SSH or RDP (if using a Windows Operating System).